These Offer guidelines are designed to help ensure a safe and positive experience for Our users and to abide by applicable laws. Please note that the examples included below are not an exhaustive list. We may update what is considered an illegal or prohibited Offer when required.
You're responsible for understanding and complying with Our policies outlined in Our Offer guidelines, Our Terms & Conditions, and any other applicable terms and guidelines, in addition to all local laws, regulations, and, where applicable, self-regulatory advertising codes.
The Company reserves the right to remove any Offer that: (i) violates these guidelines; (ii) negatively affects Our relationship with users; (iii) goes against Our interests; or (iv) gets lots of negative feedback from users.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under certain conditions. The definitions can be found in Our Terms & Conditions and shall have the same meaning regardless of whether they appear in singular or in plural.
Business requirements
You must meet the following criteria:
- You must have a valid business permit from a European country, either as a company or as a self-employed person.
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For online businesses:
- You must not be a resale marketplace.
- You must have easy-to-find and clear shipping and return policies.
- You must have an easy-to-find page describing Your business or social network links.
- You must have an easy-to-find page providing Your contact information.
- You must have a functional, user-friendly, and mobile-friendly website.
Offer requirements
Your Offer must meet the following criteria:
- Your Offer must be a product, a service, or a discount (e.g coupon, sales period, etc.).
- Your Offer must be available to purchase, either on-site, or online.
- Your Offer must be in stock when publishing, and You must provide reasonable effort to unpublish it as soon as it’s out-of-stock.
- Your Offer does not infringe or misappropriate any third party's intellectual property rights according to Our Terms & Conditions.
- Your Offer must comply with the provisions of the Code of Consumption of Luxembourg including but not limited to the: (i) price indication; (ii) price indication in commercial communications; (iii) dual price-display of pre-packaged products; (iv) price indication per unit of measurement for food products; (v) price indication for products sold in bulk; (vi) indication for fees in services; (vii) price reductions or promotions; (viii) unfair commercial practices; (ix) or any other applicable laws or regulations.
- If the external URL is provided, it must lead to the relevant product (or service) page.
Prohibited Offer
The Company prohibits the promotion of:
- Adult-oriented content: including but not limited to sex toys, pornographic content, sexual enhancement products, sexually suggestive lingerie, services that provide casual sex, and images containing exposed skin or nudity.
- Counterfeit goods: including but not limited to knockoffs, replicas, clones, fakes, and goods wrongfully advertised as authentic brand-name.
- Dangerous products: including but not limited to recreational drugs, equipment to facilitate drug use, guns, ammunition, explosive materials and fireworks, tasers, knives intended for violent use, fireworks, airsoft guns, paintball guns, or other harmful products.
- Medical-related content: including but not limited to prescription drugs, over-the-counter drugs, unapproved pharmaceuticals or supplements, pregnancy and fertility-related products, and medical devices.
- Gambling-related content: including but not limited to brick-and-mortar casinos, national or private lotteries, and gambling sites.
- Tobacco: including but not limited to cigarettes, e-cigarettes, vapes or vape cartridges, nicotine products, and tobacco accessories such as pipes, rolling papers, etc.
Restricted Offer
The Company restricts the promotion of:
- Alcohol: do not violate applicable laws and industry standards, do not target minors, do not encourage excessive drinking, do not depict people under the influence of alcohol, and do not imply that drinking alcohol can improve social standing.
- Financial products and services: disclose all applicable terms and conditions as required by the laws and regulations, do not promise financial returns, and do not predict the future value or prices of financial assets or cryptocurrencies.
- Weight loss products and services: only promote healthy lifestyles and habits or fitness services and products.
Last updated: March 1, 2024